Where we ship
We currently ship to addresses in the United States and Canada. The destinations and delivery options available for your address are shown at checkout.
Shipping
From our shelves to your nightstand.
Here is what to expect after you place a Winks order.
Shipping cost
Orders of $40 or more qualify for free standard shipping. Any shipping charge for a smaller order is shown before you complete checkout. Taxes and any other charges that apply to your destination are also shown at checkout when available.
Processing and delivery
Orders are typically processed within 1–2 business days. Standard delivery within the United States is typically 3–5 business days after processing. Canadian and remote-destination timing can vary.
Delivery dates are estimates, not guarantees. Weekends, holidays, weather, carrier delays, and address issues can add time. Tracking information is sent when it is available.
Address changes
Check your address carefully before placing an order. If you notice a mistake, contact us as soon as possible. We will try to help, but we cannot promise an address can be changed after an order begins processing or has shipped.
For a future subscription order, update your shipping details in your account before the order processes.
Something off?
Let us help with the delivery
If tracking stalls, a package is marked delivered but missing, or your order arrives damaged or incorrect, email sleepy@getwinks.com or use our Contact page. Include your order number and a short description of the issue; photos are helpful for damaged or incorrect items.