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Still up?
So are we.

Email us anytime sleepy@getwinks.com

Tell us anything. A rough night? Have a question about how sleep works? We're real people and we want to help.

  • Real humans
  • ~1 day reply
  • No bots, no scripts

You don't need us for this

Skip, pause, cancel, or track your order right from your account — a couple of taps and it's done. No email, no waiting on a reply.

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Not ready for the next bag? Skip a shipment before it ships.

Pause

Away for a while? Put your routine on hold and start it back up whenever.

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Changed your mind? Cancel anytime — no phone call, no hoops.

Track

Wondering where it is? Check your order and the next ship date.

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Your first order is covered

Give Winks 28 nights. If it’s not for you, email us within 60 days of your first order and we’ll refund it. No screenshots, no questions. See the guarantee.

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Rather write it out?

Tell us what's going on and we'll take it from there — a question about the ingredients, a sleep challenge you want advice on, or just a friendly hello. It all lands in the same inbox.

A real person reads every note.

Or write sleepy@getwinks.com — same team, same inbox.

However you reach us, a real person writes back.

sleepy@getwinks.com