We read every message

Still up?
So are we.

Email us anytime sleepy@getwinks.com

Tell us anything. A rough night? Have a question about how sleep works? We're real people and we want to help.

  • Real humans
  • ~1 day reply
  • No bots, no scripts

You don't need us for this

Skip, pause, cancel, or track your order right from your account — a couple of taps and it's done. No email, no waiting on a reply.

Skip

Not ready for the next bag? Skip a shipment before it ships.

Pause

Away for a while? Put your routine on hold and start it back up whenever.

Cancel

Changed your mind? Cancel anytime — no phone call, no hoops.

Track

Wondering where it is? Check your order and the next ship date.

Manage your account Sign in once — it's all in there.

Your first order is covered

Give Winks a full month. If it's not right for your house, your first order's covered by our 30-day guarantee — just email us and we'll sort it out.

Start a claim

Rather write it out?

Tell us what's going on and we'll take it from there — a question about the ingredients, a sleep challenge you want advice on, or just a friendly hello. It all lands in the same inbox.

A real person reads every note.

Or write sleepy@getwinks.com — same team, same inbox.

However you reach us, a real person writes back.

sleepy@getwinks.com